Applications Support Analyst

A multinational innovator organisation with its core competencies in the areas of pharmaceuticals, medical devices and diagnostics is now seeking an Applications Support Analyst to join their onsite IT team in one of their main manufacturing Irish sites based in Cork. The organisation, which employs over 30,000 globally, has a world-class reputation for the quality and supply of critical medicines.

The Role:

Your key responsibilities as Applications Support Analyst will include:

  • Software application support for Laboratory and QA Systems
  • System testing and troubleshooting in relation to software enhancements
  • Supervising Service Desk work queues by prioritising caseload, documenting resolution and documenting solutions for customers
  • Ensuring the security of data and systems by preforming data backups, cyber security maintenance and patch management
  • The compliance of management of Laboratory systems (i.e. execution of computer system SLC, data integrity guidance and audit support)
  • Documenting business process reviews by identifying areas of improvement and implementing projects
  • Liaising with various global IT teams including security and infrastructure

The Person:

  • Degree qualified in Computer Science or equivalent
  • A minimum of 3 years’ experience in a similar position ideally within a GMP environment
  • Knowledge FDA, GMP, HPRA, safety and environment legislation
  • Experience with validation documentation, data integrity requirements and change control processes
  • An excellent team player who has experience working with and overseeing remote teams
  • Highly proficient with laboratory systems
  • Experience of infrastructure (i.e. networks) is highly desirable


Salary up to €65,000 with an attractive benefits package.

For more information on this role apply now or call Ger Gardiner at HRM on 021 451 11 92

Salary: €40000 - €65000 Location: Cork