Our client is a global leader in the Biopharmaceutical industry, committed to bringing Better Health and a Brighter Future to people worldwide. They are in 80 countries and regions worldwide and have over 200 years of experience. They are currently looking for a Complaints Senior Specialist.

The Role

This exciting contract role where the successful candidate will be part of a team of specialists in Dublin (hybrid working)

Key Responsibilities would include:

• Initiating, writing, approving, and managing the complaint investigation to completion.
• Serve as point of contact for commercial product complaints and post-market product vigilant monitoring processes.
• Coordinate all aspects of investigation through to closure and/or provide oversight for complaint handling process.
• Apply departmental procedures to assess product complaints' impact on patient safety and product quality compliance.
• Work cross-functionally with various departments including the OpUs, External Supply, Quality Assurance, Regulatory, Development, Safety/Pharmacovigilance.
• Interface with external stakeholders such as CMO, Call Centres and vendors/contractors on product complaint issues.

The Person

In order to be considered for this interesting project/contract role, specific requirements for the successful candidate would include:

• Minimum Level 8 Degree in Engineering / Science or related discipline.
• 5-9 years' relevant experience in Quality Assurance or a GMP-related field within the medical device, biotechnology, or pharmaceutical manufacturing or equivalent.

What's on offer:

• Exciting daily rate contract role within a leading global Biopharmaceutical company.
• Working on a new vaccine as the project progresses.
• Potential for a long-term opportunity within the organisation.

To discover more about this opportunity, apply now or contact Déanna Healy at HRM on +353 87 636 9263 for a confidential discussion.