An opportunity has opened up to join the IT Support Team at a leading global manufacturer within the FMCG industry. They are currently seeking an IT Support Analyst for a Deskside Support role, to work on-site. This role is based at our client's site in Wexford.


Key Responsibilities

• Act as the initial point of contact for all computer and system related concerns from colleagues or suppliers.
• 1st and 2nd line support.
• Troubleshooting & Supporting IT based issues.
• Experience in troubleshooting of Microsoft Office suites, Office 365, Microsoft Teams, Webex.
• Troubleshooting general network.
• Supporting with issues & tasks from start to finish, escalating to third parties where required.
• Some knowledge or experience in set up of employee laptop & phone issues.
• VIP IT support for Executives.
• Work Monday to Friday at the client's site.
• Will have full training in this role and development opportunities to progress.

Required Qualifications

• Minimum of 1 year's practical experience providing IT support. This should include:
• Desktop troubleshooting
• Microsoft Office products
• Mobile devices experience
• Some experience and the desire to work in a fast paced and challenging deskside support environment.
• Good stakeholder management skills
• Strong problem-solving skills.
• Interpersonal skills.
• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution.

To learn more, apply online or contact Brian Maher on +353 1 6321821 | for a confidential discussion.