Manager, Customer & Business Strategy

Location: Dublin, Republic of Ireland
Salary: Negotiable
Posted: 5 months ago
Role type: Permanent
Industry: Corporate and Professional Services Practice, Marketing & General Management
Contact name: Arlene Moran
Contact email: arlene.moran@hrmrecruit.com

Job description

My client is a global leader with a well-known and established brand and a growing client base. Currently, this organisation is hiring professional leaders with a background in business strategy and business model analysis to join their Business Consulting Unit, to support clients to drive growth plans and improve efficiencies.

The role

As a Manager within Customer & Business Strategy, you will;

  • Demonstrate knowledge of the customer value chain and the levers within the landscape that can activate client growth.
  • Support in the identification and delivery of growth and efficiencies for clients through customer centricity to deliver value creation, innovation and proposition development.
  • Have the ability to clearly and concisely articulate complex solutions to a breadth of audiences.
  • Model financial benefits of initiatives and build investment plans and business cases for clients to optimize their customer offering or business process optimisation.
  • Champion the benefits of customer and business proposition offering across the wider organisation.
  • Co-develop customer segmentation models and appropriate propositions for clients.
  • Conduct market and key trend analysis to enable the development of go to market product strategies for clients.
  • Have a learning mindset that enables you to continuously grow your skills and apply to clients challenges.
  • Work confidentiality with motivation to enable team performance.

The Person

  • A skilled professional with 5+ years of experience, ideally gained in a combination of a traditional management consulting environment or a fast paced, evolving corporate growth setting.
  • Experience delivering innovation, customer experience or growth projects for companies.
  • Experience in delivering digital innovation to market preferable.
  • A deep understanding of market dynamics with the ability to identify growth opportunities and the associated business model implications.
  • Strong experience within a client-facing position in a consulting environment.
  • Wide understanding of consulting practices and delivery expectations.
  • Experience working in multidisciplinary teams and an ability to demonstrate the ability to advocate for the value and application of customer centricity to senior stakeholders.

The Benefits

As well as offering a competitive remuneration package where you'll be rewarded for your individual and team performance, the total reward includes; support for flexible working and career development, and a flexible benefits plan to suit your needs. Also on offer is;

  • A high performing organisation in growth focused on building a better working world.
  • Support, coaching and feedback from some of the most engaging colleagues.
  • Opportunities to develop new skills and create genuine experiences that motivate you.
  • The freedom and flexibility to handle your role in a way that is right for you.
  • The ability to build and drive success.
  • Support in achieving your goals.

To learn more, apply online or contact Arlene Moran on +353 1 632 1854 for a confidential discussion.


Arlene Moran

Director - Corporate & Professional Services Practice

Current assignments